Passenger Safety is the number one aspect of customer experience. That is why, at NTZ, there are various guidelines and technology aids used to ensure safety from start to finish of the ride. There are guidelines to ensure women passengers feel safe at all points of time.
All our vehicles are GPS enabled with LIVE Tracking options. This ensures every ride is monitored from start to finish for alighting and boarding times, alighting and boarding points, route followed, seat-belts engaged or not, breakdown if any, etc. The customer center service team tracks this information in an automated manner, and are also available for clients with added features of tracking vehicles for 48-hours post disconnections.
We strictly adhere to be 100% compliant, all set of documents will be collected by the deployed in-charge before onboarding to organization. An induction program for every driver will be conducted without fail.
Its mandatory to surpass the BGV test for every person working with organization including drivers. Our vendor partner investigates earlier employment check, reference check, Address check, police clearance certificate and KYC documents and provides set of documents as witness
Mobile and web applications for our client employees and to our fleet team to make sure the smoother day to day operations.Last Six months reports are available in the database.Individual user access can be provided based on role.Real time vehicle tracking. Geo fence facility, Speed limit, SOS alerts and Panic Emergency button get notified through both email and SMS.
